Twitter Faces Difficulties Interpreting Its Own Verification Rules While Hunting Trolls

Twitter has in the past faced immense criticism over the way it has been moving about managing its platform. It is for that reason that it has been looking into strategies to help it curb abuse and the police trolling on its platform.

One thing that is coming to the limelight is the fact that some of Twitter’s rules have been vague and opaque. In fact, a number of the officials working with the company have been struggling interpreting as well as executing such rules.

Twitter’s verification badge has been there for quite some time but to this point a consensus hasn’t yet been arrived at regarding its functionality. It was back in 2009 when the blue checkmark was introduced for the very first time. The feature was to help in the prevention of impersonation.

However, there are some emails confirming that the company saw verification as both a badge of validity as well as a form of endorsement-especially among celebrities and journalists.

More emails point out to the fact that the verification wasn’t much of what the company had deemed it to be.

An official working with the company opined, “One challenge is how verification has morphed into something so much more than a well-intentioned identity check. It has become a cultural status symbol. It influences search ranking. It exempts a user from some spam filters. It gives them priority support treatment.”

A number of arguments have been forwarded in the recent times with a section of people outlining that Twitter’s own internal metrics pointed to a completely different meaning of the blue checkmark.

President Donald Trump is fond of Twitter and has been using it a lot. Much criticism has been directed at the way he uses the platform by people around the globe. Most of them complain that his messages are either abusive or divisive. There was hope that the pressure would push the company to slam the U.S leader from the platform.

On the contrary, it has in numerous instances defended the leader saying that most of his tweets are of public interest.